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Privacy Policy

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Updated October 31, 2023
Effective October 31, 2023

At Fibromyalgia Laval, your privacy is very important to us.

The purpose of this privacy policy is to inform you about the following:

  • How your personal information is collected and processed. Personal information is defined as any identifiable information, such as your first and last name, your email address, your telephone number, your mailing address, your age, and your location or IP address;
  • Your rights concerning this information;
  • Who is responsible for processing the personal information collected and processed;
  • With whom we share this information;
  • Our policy regarding cookies.

This privacy policy complements the General Terms and Conditions of Use that you can access at the following address:

  1. WHAT INFORMATION DO WE COLLECT?
 
 

We collect the following personal information:

  • First and last name
  • Email address
  • Telephone/Fax numbers
  • Mailing address
  • Date of birth

The following people have access to all personal information that our organization collects : Carole Fauteux, Marie-Josée Gervais and Mathieu Fauteux.

The following people have access to the personal information required to carry out their duties : Carole Fauteux, Marie-Josée Gervais and Mathieu Fauteux, the Bill 25
Committee and certain teachers.

The personal information we collect is collected using the methods described in the “Forms and Methods of Collection” and subsequent sections below.

  1. FORMS AND METHODS OF COLLECTION

 

Your personal information is collected through the following methods:

  • Website registration form
  • Membership form
  • Manually (telephone, mail, or email)
  • Website or email contact form

We use the information collected for the following purposes:

  • Contact form
  • Website management
  • Up-to-date list of members, administrators, and teachers
  • Attendance list

 

  1. HOW WE USE YOUR INFORMATION

 

The information we collect about you will be used for the following purposes:

  • Marketing / Promotion
  • Payment processing
  • Support
  • Administration info
  • Customer order management
  • User account management

Your information will not be used for other purposes without your consent, and then only for the purpose(s) for which you give your consent, unless we are required to do otherwise by law.

  1. HOW DO WE SHARE YOUR INFORMATION?

 

We will not share your personal information with a third party without your consent, except in the limited circumstances described below:

  • Sponsors
  • Marketing agencies
  • Analytics
  • Data collection and processing

We require that these third parties use the personal information we provide solely for the purpose for which it was provided and to retain it no longer than is necessary to fulfil that purpose.

We promise not to sell or otherwise market the personal information we collect to third parties.

We may also disclose your personal information to: (1) to comply with any applicable law, regulation, court order, or other legal process; (2) enforce your agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates the rights of a third party. If the Service or our business is merged with or acquired by another company, your information will be among the assets that are transferred to the new owner.

If you prefer that your personal information not be shared with third parties, you may object to this at the time of collection, or at any time thereafter, as outlined in the “Right of objection and withdrawal” section.

  1. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

 

The person responsible for processing personal data will keep all personal information for seven years of inactivity on the site’s information systems, in boxes (paper versions) and under appropriate security conditions.

  1. HOSTING AND STORAGE OF PERSONAL INFORMATION
 
 
  • Our site is hosted by: If you have any concerns about privacy at WordPress, or would like to contact one of their data controllers, please contact them at:
    • WordPress, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal

We store our personal information in:

  • Excel, email, Xaequo, Word and in boxes (paper versions) for registration forms, membership forms, contact lists, and attendance lists.
  • Mail Chimp email address for newsletters and press releases.
  1. PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL INFORMATION
 
 

a) The Data Controller

The person responsible for processing personal information is Carole Fauteux. She can be reached via email at direction@fibromyalgielaval.org.

The Data Controller is responsible for determining the purposes and methods of processing personal data.

b) Obligations of the Data Controller

The Data Controller commits to safeguarding the collected personal information, not disclosing it to third parties without your consent, and adhering to the purposes for which the information was collected.

In addition, the Data Controller will notify you of any rectification or deletion of personal information unless such action would require excessive formalities, costs, or procedures.

In the event of a compromise to the integrity, confidentiality, or security of your personal information, the Data Controller will inform you through any available means.

  1. RIGHT OF OBJECTION AND WITHDRAWAL
 
 

You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request the removal of your information, such as from a mailing list (“right of withdrawal”).

To exercise your right to object to the processing of your personal information or to request the withdrawal of your personal information, you must follow the procedure outlined below:

The user must submit a request for limitation on the processing of personal information via email to Carole Fauteux at direction@fibromyalgielaval.org.

 

  1. RIGHT OF ACCESS, RECTIFICATION, AND DELETION
 
 

You have the right to access, update, modify, or request the deletion of your personal information by submitting a request to the Data Controller via email at the address provided above, specifying the subject of the request.

We destroy personal information by emptying the recycle bin on computers and shredding paper documents.

We anonymize personal information in our software, emails, and MailChimp.

 

  1. PRIVACY AWARENESS ACTIVITIES AND TRAINING
 
 

Olivier D. Landreville provided training to Carole Fauteux through the ROPPHL. Awareness meetings on personal data protection were conducted with Marie-Josée Gervais, Mathieu Fauteux, and the Fibromyalgia Laval Bill 25 Committee.

 

  1. PROCESS AND MANAGEMENT OF CONFIDENTIALITY BREACHES
 
 

a) SECURITY

The personal information we collect is stored in a secure environment. Our employees are required to uphold the confidentiality of your information.

To ensure the security of your personal information, we employ the following safeguards:

  • Access management – Authorized personnel
  • Network monitoring software
  • Automatic backup
  • Personal data lock
  • Password protection on Xaequo and workstations

We are committed to maintaining a high level of confidentiality by integrating the latest technology to safeguard the privacy of your transactions. However, as no mechanism can guarantee maximum security, there is always an element of risk when transmitting personal data over the Internet.

b) CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This Privacy Policy can be accessed at any time at fibromyalgielaval.org

We reserve the right to amend this Privacy Policy to ensure its compliance with applicable laws. Therefore, we encourage you to review this Privacy Policy regularly to stay informed of any updates.

c) ACCEPTANCE OF THE PRIVACY POLICY

By browsing the website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, particularly regarding the collection and processing of your personal information and the use of cookies.

d) LAW

We are committed to adhering to the provisions outlined in:

The Act respecting the Protection of Personal Information in the Private Sector, RLRQ C P-39.1; and/or,

The Personal Information Protection and Electronic Documents Act, S.C. 2000, c.5.

Contact us:

450-622-1414
info@fibromyalgielaval.org
2465 Honoré-Mercier St., Suite 225, Laval, Quebec,
2023